View Our Entire Product Catalog of Stills & Parts

We have only added a few featured products for sale to this new and upgraded website; these products will have a PayPal button to buy now by paying directly through PayPal shopping cart.

We also still have our old shopping cart website running with eCommerce so you can browse and buy most of the products available from the Rainier Distillers product catalog. Click Here to see the Shopping Cart!

How to Place an Order on This Website

To place an order on our website, just click the Shopping Cart button below the product that you want to buy. You will be redirected to a secure checkout page where you can pay with a credit card, debit card, or check – or you can pay by using PayPal even without creating a PayPal account. We also need your shipping information, email address, and a phone number is helpful if we have any questions about your order (colors, sizes, etc.). Complete all the forms until you are redirected to our page that says “Order Complete”. Your shipment should arrive in the mail within 4-10 weeks.

All Stills take 4-6 weeks to build, smaller products like pipe-to-keg kits can ship in 2 weeks, and parts should arrive within 1 week.

Terms of Sale

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

Legal Notice

RAINIER DISTILLERS shall not be liable for any damages. It is your responsibility to check your local laws and get proper permits. Distilling falls on you to learn. Please make sure, before ordering, that you understand the basics of distilling.

Shipping & Delivery

Stills can take 4-8 weeks to ship. All Stills take 4-6 weeks to build. smaller products like Pipe-to-Keg Kits can ship within 2 weeks, and parts shipments should arrive within 1 week. This may vary. Please wait for this time to request tracking information. Very special or custom orders may take longer as they need to be fully tested, with video or manuals written up. Please be patient, tracking ETA’s may be given out by my employees but cannot be 100% guaranteed.

You may get packages shipped in multiple shipments, some come earlier than others.

If your parcels are lost in the custody of the mail: Understand, we are not to blame. Add shipping insurance with your order. It is a risk all business take. We can’t get your money back, from lost package by USPS- without paying them insurance first. This can’t be made mandatory, as it is added cost most people do not want to pay. I think we all know this when we send packages ourselves. Small lost orders may be ok to reship. It cannot fall on us a large amount of money to rebuild and reship if lost in the mail and no insurance was purchased. Do you understand? You Agree To This Before Purchasing. Make sure you write the correct address.

If it is returned to us, because you were not home, or you did not pick up from post office, you have to pay shipping again; I am sorry. We send tracking to your email, when your shipment ships.

If USPS tracking states a package says it has been delivered but you never received it, please go to your post office with the tracking number and talk to the people who deliver your mail. Then, contact us so we can file a claim.

Sales Tax

We charge a 7% sales tax for sales made in Washington State only. Or if it is a local pickup.

Return Policy

If you want a refund – we can refund you but you must send back the still, Un-Used! No exceptions. Return Shipping is on you for all returns. You have two months after ordering. You agree to this before placing the order.

*For Help with Our Other Shopping Cart Website:

Our Product Catalog: https://shop.rainierdistillers.com

How do I sign in to this site?

  • To sign in to your customer account, click Sign In on the menu bar and enter your e-mail address and password. If you do not have an account, please click Register on the menu bar.
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How do I sign out of this site?

  • To sign out of your customer account, click Sign Out on the menu bar and you will return to the home page. If Sign Out does not appear on the menu bar, then you are not currently signed in to the site.
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What if I forgot my password?

  • If you have forgotten your password, click Sign In on the menu bar to access the Sign In screen. At the bottom of the page, click on the Forgot your password? link. On the password retrieval page, you may enter your e-mail address, and then click Get Password. We will send your password to the e-mail address we have on file for your account.
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How do I become a registered user for this site?

  • To become a registered member of this site, click Register on the menu bar and enter your Profile and Account information. Then click Register. There is no cost to become a registered member. Please note: For security purposes, your password must consist of 7-32 characters and must include at least one letter and one number. Passwords are case sensitive.
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How do I add an item to my shopping cart?

  • To add an item to your shopping cart, on the Product page enter the quantity you wish to purchase in the quantity field and then click Add to Cart.
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How do I remove an item from my shopping cart?

  • To remove a single item from your shopping cart, click the x box next to the item you wish to remove.
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How do I remove an item from my shopping cart?

  • To remove a single item from your shopping cart, click the x box next to the item you wish to remove.
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How do I remove all of the products in my shopping cart?

  • To remove all of the items currently in your shopping cart, click the Clear Cart button.
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Who can I contact if I have questions?

  • Please click Contact Us on the menu bar to learn how to reach us regarding any questions or issues you may have. Feel free to contact us, or fill out the Contact Request form and we will contact you.
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Is my credit card information secure through this site?

  • YES! Your credit card information is protected with a secure SSL Certificate that encrypts all of your transactions through our site with industry-standard secure sockets layer (SSL) technology. If the online store accepts credit cards, rest assured that both your credit card information and personal information are protected.
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Can I update my account contact information?

  • To update your contact information you must first Sign In. Click My Account on the menu bar to access your account information. Select the Profile for which you wish to update the contact information. Make your changes and then click Save.
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Can I change my e-mail address and password?

  • To update your e-mail address and password you must first Sign In. Click My Account on the menu bar to access your account information and then select Change E-mail Address and Password from the My Account menu. You may update your e-mail address, first and last name, and change your password, then click Save. Please note: For security purposes, your password must consist of 7-32 characters and must include at least one letter and one number. Passwords are case sensitive.
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Can I change my e-mail address and password?

  • To update your e-mail address and password you must first Sign In. Click My Account on the menu bar to access your account information and then select Change E-mail Address and Password from the My Account menu. You may update your e-mail address, first and last name, and change your password, then click Save. Please note: For security purposes, your password must consist of 7-32 characters and must include at least one letter and one number. Passwords are case sensitive.
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Can I view my previous orders placed on this site?

  • To view your order history you must first Sign In. Click My Account on the menu bar to access your account information. Select View Order History from the My Account menu and then select the order number for the order you wish to view.
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Can I provide special instructions with my order?

  • You can include special instructions for orders during checkout. In your shopping cart, click Checkout. On the Payment page, type your special instructions or comments in the Special Instructions text box. The store owner will receive these instructions along with the order. Click Place Order to continue with the checkout process.
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